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False insurance agent identity nightmare

Read more: Insurance agency employee apologizes for Juneteenth racist label

However, Reed Family Insurance Advisors, which has no affiliation with Harry E Reed and is a three-hour drive away, continued to receive “horrific” calls.

In one short phone message the Insurance Business overheard, and which Reed Family Insurance Advisors received this weekend, the caller wished for the “worst” at work. The letter included the words “f***ing” or “f**k” at least five times.

Describing the sign at the other agency as “appalling,” Nate Reed, founder of Reed Family Insurance Consulting (pictured), told the insurance business that he and his four-person team had been inundated with “vulgar” messages, numbering in the hundreds.

“It was a very, very stressful load, it was frustrating, it was stressful, because we are trying to get that information,” Reed said.

He told Insurance Business that he first learned of the incident at Harry E Reed Agency when a reporter called him to ask for a statement, although it had no connection to the business in question.

“I didn’t know what she was talking about,” Reid said.

Since then, the company has been proactive in getting the message about the misidentification status to the local community, and Reed said he’s shared a statement with local media, on social media, and with customers.

However, calls and social media messages continued from across the country. Reed, who runs the four-person healthcare broker team, said he had to turn off his phone last week. He’s since restarted it, but he and the company’s insurance advisors continue to get messages.

“The locals here in Maine understand — they know because they know where Millinocket is and they know where Damariscotta is, so they know where I am and where the other agency is,” Reid said.

“Everyone else across the country was calling me who was attacking me, and it was just awful.”

Reed said he was identified at the grocery store, where people from the local community called him to say they were sorry for what he was going through. While locals in Damariscotta were supportive and “in shock and awe,” Reed said he had concerns for his safety.

“It’s the kind of thing where you almost don’t want to go out in public, because you don’t know what’s going to happen,” Reed said.

The business owner said he suspected his insurance agency was at the top of the list of people searching for “Reed insurance Maine” because he invested in his website and ensured his company had good search engine visibility — meaning his company could appear in the search before Harry E Reed Agency where the sign was placed.

Read more: Progressive cuts ties with insurance agency over Juneteenth racist label

Reid no longer accepts invitations from outside the country in an effort to stem the tide of “hate”.

While clients were receptive to the insurance agency’s call to clear up any misunderstandings, Reed, one of the primary writers on the business, had to cancel meetings to focus on “damage control.”

He said he was concerned that the effect could persist into the “busy season” in the fall, when the company typically serves many of its customers and picks up new business.

Reed urged people to consider contacting him and his colleagues “to do their research.”

“People react quickly when they are upset, but you have to take five seconds to stop and respond and [not just] reaction,” Reed said.

“Think of the consequences of what your words do, because you can tear someone down quickly with words. And [people are doing this to someone who is not] guilty party.

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